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Overcome the challenges of managing customer data

The customer master is a dynamic entity requiring regular maintenance, which is a resource-intensive task that manual processes are ill-equipped to handle.

  • Customer data is complex and contains a wide array of identifiers and affiliations.
  • The data is always changing, and manufacturers may receive outdated information, partial updates, or nothing at all about these changes.
  • Out-of-date and incorrect customer data leads to inaccurate pricing, invalid chargebacks and rebates, strained customer relationships, and issues with government reporting.

How Model N Syndicated Customer Master helps you

This cloud-based solution provides an evergreen database of validated provider customer identifiers and affiliations and seamlessly integrates directly into Model N Provider Management to ensure accurate and up-to-date customer information.

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Reduce costs and scale internal teams

Spend less time focusing on validating data with manual research and more time focusing on analyzing results.

Ensure data accuracy and government compliance

Eliminate the incomplete and misaligned customer identifiers that lead to revenue loss through inaccurate payments and mispriced orders.

Enhance customer satisfaction

Improve customer and trading partner satisfaction, leading to stronger partnerships and increased sales revenue.

52%

of life sciences executives cite data accuracy as their top challenge with managing customer data.

− 2024 Model N State of Revenue Report.

Automate manual processes to maximize efficiency and maintain data integrity

Model N Syndicated Customer Master removes the resource burden and risk associated with outdated methods of managing customer data.

Seamless cloud-based solution

Integrates directly with Model N Provider Management and third-party data sources (HRSA/340B, HIN, DEA, and GPO rosters), eliminating integration expenses

Evergreen database

Updates consistently with all available identifiers to ensure the data is clean.

Fast insights

Streamlines the customer management process at the time of chargeback resolution.

Extensive industry knowledge

Model N’s strong expertise in provider and payer domains enhances data accuracy and relevance.

Put our technology and expertise to work for you

Healthcare business graph and data of Medical business growth, Businessman analyzing data and growth chart, investment, financial and banking, Medical business report on global network.

Model N is trusted across more than 120 countries by the world’s leading life sciences companies to help them optimize revenue and improve customer relationships. Syndicated Customer Master contributes to your success by:

  • Enabling cost-effective scalability
  • Delivering accurate pricing and payment calculations
  • Providing an always-current customer master
  • Offering seamless cloud-based integration
  • Leveraging industry-leading insights and experience
Healthcare business graph and data of Medical business growth, Businessman analyzing data and growth chart, investment, financial and banking, Medical business report on global network.

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