Speakers

Bret Connor

Chief Executive Officer, Model N

Bret Connor joined Model N in January 2025 as Chief Executive Officer. Prior to Model N, Bret served as the Chief Operating Officer at athenahealth, a $2.4B SaaS platform for medical practices. During his tenure at athenahealth, Bret helped take the company private, executed strategic M&A, recapitalized the company with a $17B valuation, and achieved a #1 NPS ranking.

Prior to athenahealth, Bret was an executive at VMware, where he led their Professional Services business in the Americas. In addition to his technology leadership roles, Bret was a consulting leader at McKinsey & Company, specializing in high-tech business transformations. He also held roles at Goldman Sachs, Commerzbank AG, and Putnam, Hayes & Bartlett.

Bret received his BA in Economics at the University of Chicago and earned his MBA at Harvard Business School. He lives in Cambridge, Massachusetts with his wife and daughter. He is a member of the Board of Trustees for the Perkins School for the Blind.

Suresh Kannan

Chief Product Officer, Model N

Suresh joins Model N with over 25 years of combined experience in product development, product management and general management. He is an accomplished executive with deep engineering expertise but is also well rounded with experience managing professional services, customer support and sales. Suresh brings a unique depth of knowledge in the life sciences software space and is adept at managing product portfolios at varying levels of technical maturity.

Suresh began his career at IBM before his time at Oracle in progressive software development leadership roles. He then led Engineering and Product Management at DecisionView prior to its acquisition by IMS Health. As VP of Product Development at IMS Health, Suresh was responsible for a growing technology product set and built solutions around drug trial protocol, cost forecasting, pricing and optimization of the entire clinical development process while scaling his team to hundreds of employees globally. During this time, Suresh has led multiple acquisitions and played a key role in the merger of IMS and Quintiles. In 2017, Suresh moved into a GM role at the rebranded entity, IQVIA, where he created and led the Content Management Solutions business across product management, engineering, product marketing, professional services, sales and support.

Jeff Albright

Director Product Management, Model N

Jeff is Director of Product Management for Model N’s Life Sciences Commercial Solutions. In this role, Jeff is responsible for driving product direction in support of pharma commercial products, including Payer Management, Validata and related sub-modules, new commercial products, and related product analytics. Prior to joining Model N nearly 9 years ago, Jeff spent 20 years at Merck & Co., Inc. where he spent a majority of his tenure in positions of increasing responsibility within their contract operations team, ultimately leading the Health Plan/PBM team for many years. Jeff has been an active NCPDP member for 18 years and has authored and driven many data standard changes within the Manufacturer Rebates workgroup and participated in a cross-manufacturer effort along with CMS advocating for manufacturer data needs related to the original Coverage Gap program in 2011.

Omar Ali

Head of Payers, Verpora

Qualified with a hospital pharmacy background and a former Government Adviser to NICE HTA for 10 years, he has been appointed as Visiting Lecturer on Value Based Pricing & Innovative Contracting at the University of Portsmouth. He advises foreign investors (US Embassy) on Value Based Assessments (hosted by the UK Department of Trade & Industry) and recently was invited to address the Italian Healthcare Senate [Senato della Repubblica] on Pharmaco-economic Evaluation & Sustainability Models of Healthcare. At this current time he has embarked on a PhD with his doctorate thesis entitled “Value Based Pricing & Outcomes Based, Innovative Contracting of New Medicines” and his research team has collated a repository of nealry 1000 live innovative contracts across 40 markets. Omar is a single father to 3 daughters, enjoys music (is a keen drummer) and promises to educate & entertain with his unique narrative on medicines, pricing & access from the payer’s perspective!

Kristan Almquist

Principal Education Consultant, Model N

Kristan joined Model N in early 2016 and is a Principal Education Consultant and Trainer at Model N. Prior to her current role, she was Sr. Business Consultant. Kristan has vast experience in Pharma, Life Sciences and Medical Device industries and has worked directly with customers and strategic partners through all phases of the implementation lifecycle while providing a dependable link between business users, key stakeholders, strategic partners, and project management regarding software functionality throughout the development cycle. As a trainer in Ed Svcs, Kristan is the primary lead for Powered by FLEX training engagements for clients in both live settings and blended approaches for learning. In addition to being a hands-on trainer, she also creates and develops training curriculums and learning paths for customers who utilize our Learning Library.

Anna Arellano

Product Manager, Model N

Anna is a Product Manager at Model N with a focus on Government Pricing in the PbN application. Working for or with pharma manufacturers for nearly 20 years, Anna has established herself as a trusted advisor with experience in order management, commercial contracting, government pricing and compliance, 340B, and now IRA. Always seeking new opportunities for growth, Anna joined the Product Management team at Model N in 2021. This move allowed her to leverage the knowledge and experience gained throughout her career while learning new facets of the business. Outside of work, Anna enjoys camping and hiking with her husband and 2 sons and driving the boys around the Lehigh Valley and beyond to watch their soccer teams compete.

Donald Barlow

Principal Solutions Consultant, Model N

Abhishek Batla

Director, Product Management, Model N

Trevor Burnett

Head of Product Marketing, Impartner

Burnett has over 15 years of experience in the partnerships space. Over the years, he has built both technical and business acumen as he’s done everything from building partner portals himself to strategizing how to solve partnership problems through technology with hundreds of companies. He’s also the host of Impartner’s popular MasterClass series, in which he talks about the latest trends and tech in channel partner ecosystems.

Jenn Channel

Director Education Services, Model N

Jenn Channel is a Director of Education focused on the new In-app guidance tool, Ngage. She has been with Model N for 23+ years, where she has been part of many teams such as Professional Services, Product Management & Sales.

Wendy Clancy

Senior Director Sales Operations, Advanced Energy

Michele Coughran

Sr. Director Professional Svcs High Tech, Model N

Michele Coughran spent 30+ years managing Sales Operations in the Semiconductor industry before coming to Model N. She supported Opportunity to Cash business processes alongside Channel Management from Registration to Claim, Stock Rotation and Price Protection, executive reporting and sales commission.  For the past eight years she has been at Model N implementing the High Tech suite of products bringing her in depth knowledge and best practices to many of our customers.

Hari Supraja Devarasetty

Product Manager, Model N

Supraja has 6 years of experience, including 2 years as a software engineer and 4 years as a product manager. At Model N for over a year, she focuses on deal management and channel management products, including data administration. Passionate about solving problems at the intersection of technology and business, she brings a unique blend of technical expertise and strategic thinking. Before joining Model N, she worked as a Product Manager at Searce, collaborating closely with the CEO on a SaaS HR Tech application. Supraja holds a Computer Science degree and an MBA from IIM Ahmedabad.

Brett DiNatale

VP Life Science Product Strategy & Management, Model N

Brett DiNatale is the Vice President of Life Science Product Strategy and Management at Model N. Through his 20+ years in life science analytics, Brett’s work has focused on leading teams in forecasting, analytic consulting, data science, and analytic product development. Brett brings this expertise to Model N with responsibility for building the long-term product strategy and roadmap as well as guiding the development of new, analytical offerings. With a deep background in market access, commercialization, and both pre- and post-launch analytic needs, Brett strives to help clients optimize not just their Revenue Management business, but how data enables their strategic decision making overall. Prior to Model N, Brett was SVP, Head of Commercial Analytic Solutions at Precision Medicine Group.

Jackie Dondero

Education Consultant, Model N

With a decade of experience in education and curriculum development, Jackie Dondero transitioned into the corporate world by joining Model N’s Education Services as an Education Consultant. Upon joining the Education Services team, Jackie immersed themselves in all things Validata, delivering stellar training to customers and becoming a subject matter expert in the span of a few months. Jackie played a pivotal role in updating existing materials, and creating new training and activities for Validata’s Fall ‘23 release along with the various submodules. In developing the Validata certification, Jackie utilized their extensive experience of creating various forms of assessments across a broad range of subjects to ensure a well rounded and robust learning experience for all participants.

Ruven Remo Eul

Principal and Chief Commercial Officer, Marbls

Ruven is a Principal and Chief Commercial Officer at Marbls based out of Switzerland and has worked more than 17 years in Life Sciences in European and International markets with a primary focus in Pricing, Contracting, Tendering and Commercial Excellence. Ruven began his early career working in industry for Top 5 pharmaceutical manufacturers in tendering, contracting, and commercial effectiveness, from local to global roles. After which, Ruven joined HighPoint Solutions where he started and led consulting services in Europe for Global Pricing, Contracting and Tender Management. Ruven was responsible for developing teams, creating solutions, business development and project oversight as well as delivering services across clients from pharma, medical device to biosimilar & generic manufacturers. In addition, he was responsible for managing the international partnerships and Thought Leadership initiatives. Throughout the acquisition by IQVIA, Ruven became in charge of the legacy European HighPoint team. Ruven’s focus continues in Global Pricing, Contracting & Tender Management and Commercial Excellence, as well as the Commercial Strategy of Marbls.

Matt Adlai-Gail

VP Education Services, Model N

Matt is responsible for strategy and execution of all aspects of education for the Model N customer and partner communities, including in-app experience with Ngage. We deliver the learning solutions that enable our customers to achieve their goals across their entire journey with us.

Tony George

Assoc. Director Product Management, Model N

Tony has been with Model N since 2008 and is now the Associate Director, Product Management managing the Flex GP/DRM, Platform and Provider applications. Prior to his current role, he was a member of the Model N’s Regulatory practice within the Center of Excellence (COE) and has led multiple implementations of Model N for some of the biggest pharma and MedTech manufacturers.

Prabhu Gorikapudi

Sr. Director Cloud Product & Portfolio Mgmt, Model N

Michael Grosberg

VP Product Management, Model N

Michael Grosberg is the Vice President of Product Management at Model N, responsible for life sciences products across Model N’s portfolio. Michael joined Model N as part of the acquisition of Deloitte’s Pricing and Contracting Solutions business in 2021 and continues to lead a team focused on regulatory compliance, revenue management and analytics for pharmaceutical manufacturers. A data scientist and a policy wonk, Michael views the highly complex spaces of pharmaceutical revenue management, market access, and government pricing through the underlying data, pursuing accessibility and quality that drive commercial insights. His 15-year career spans roles in public policy, analytics, systems implementation and change management. He has broad expertise in financial performance management and led development and implementation of pharmaceutical gross-to-net applications for multiple top-tier manufacturers. Michael holds a Bachelor of Science degree in Statistics from the College of Humanities and Social Sciences, and a Master of Public Management degree with highest distinction from the Heinz School, both at Carnegie Mellon University.

Chetan Sharma Gumudavelli

Sr. Product Manager, Model N

As a Senior Product Manager, I bring a unique mix of technical expertise and strategic vision to the table. My journey began at Model N, with Engineering and then transitioning into Product Management, I found my true passion in designing solutions that bridge the gap between technology and business needs. Specializing in life-sciences commercial : Provider and Payer modules, I understand complex market dynamics that involves contract management , Payer and Provider – Rebate management , Pricing , Master Data Management , Sales – Chargebacks , Pricing – Compliance and transforming them into actionable product strategies. I’ve led product development and cross-functional teams to deliver impactful solutions that drive revenue growth and customer satisfaction.

Kaberi Guha

Sr. Product Manager, Model N

My passion is dedicated to crafting products tailored for the life science domain, with a focus on enhancing user experiences and optimizing revenue. By utilizing agile methodologies such as design thinking principles, I ensure that our products align seamlessly with the evolving needs of the industry, fostering innovation and enhancing customer satisfaction. My role involves implementing robust strategies and leveraging sharp analytical skills to transform intricate product specifications into impactful market solutions that deliver value which significantly influences the pharmaceutical and biotechnology sectors.

Ankur Gupta

Sr. Director, Product Management, Model N

Ankur Gupta is Senior Director of product management for Model N High Tech products. Ankur is a seasoned product management leader, with total 20 years of experience in driving growth of enterprise SaaS based Revenue Management products at Model N (10 years) and Cloud Management product suite at Oracle (6 years). In his current role at Model N, he focusses on strategy, planning and execution of High-Tech product line.

Bernard Gutierrez

VP Global Solution Consulting, Model N

Bernard has been at Model N for over 13 years, and is currently the Vice President of Global Solutions Consulting at Model N. He and his team works closely with Model N customers and prospects to understand their business requirements and map Model N’s value proposition to their business. Prior to joining Model N, Bernard worked in leadership roles at JDA Software, Signal Demand, DemandTec and Blue Martini software. Bernard has a BS in Mathematics and Computer Sciences from Santa Clara University.

Casey Hibbs

Sr. Director, Data Strategy, Model N

Rishvinder Kaur

Assoc. Director Value Creation Initiatives, Apotex

Kowshik Kota

Sr. Product Manager, Model N

I have over seven years of association with Model N, where I currently hold the position of Senior Product Manager, focusing on revenue management from the payer perspective. My expertise encompasses Payer Management, Formulary Compliance and RTS. Responsible for gathering cross-functional requirements from diverse internal stakeholders, conducting market research to identify customer needs, and meticulously overseeing the product development process. Collaborated extensively with customers and partners throughout all project implementation phases, acting as a reliable liaison between business users, key stakeholders, to ensure software functionality met requirements.

Manish Kumar

Sr. Director, Product Management, Model N

An industry veteran with over twenty years of experience, Manish is currently responsible for Product Management of Revenue Management, Platform and Intelligence Cloud solutions. In addition, Manish is involved in product roadmap, strategy, development, sales enablement, and all go-to market related activities for Model N’s Commercial offerings.

Michelle LaBonte

President, MLB Consulting

Michelle is a dynamic pharmaceutical executive with over thirty years’ experience in establishing and leading innovative market access solutions and teams to deliver on brand revenue and profit targets.  She has worked in both large and small organizations building strategic access, pricing, contracting and reimbursement plans across product life cycles from launch to loss of exclusivity.  She has extensive knowledge of payers, the changing market access environment and has a deep understanding of various reimbursement models, having worked across products which use both medical and/or pharmacy benefit designs. She has built strategic partnerships with customers and co-promote partners to drive profitable access.

Maria Lesny

Assoc. Director State Price Transparency Mgmt, Model N

Maria serves as an Associate Director within Model N’s Business Services division, where she specializes in offering reporting assistance and proficiency to Pharmaceutical Manufacturers regarding state price transparency. With a rich background spanning over two decades in the pharmaceutical sector, Maria brings a wealth of experience in various areas including customer service, collections, reverse distribution, deduction management, compliance, and state price transparency. Her key responsibilities include providing guidance and supervision to ensure clients adhere to transparency reporting regulations, along with integrating and delivering managed services effectively.

Carl Lonsdale

Sr. Solutions Consultant, Model N

Carl is an 9 year vet in the Life Sciences space, with a prior background as a developer in the finance space, he focuses on all things around data, analytics, and reporting. He helps customers build, configure, and trouble shoot data and reports, and loves to talk about all the new and exciting ways reporting can improve your business!

Lance Maish

Sr. Director Commercial Contracts & Analytics, Edwards Lifesciences

Lance Maish is a Senior Director of Commercial Contracts & Analytics at Edwards Lifesciences.  With over 18 years of experience at Edwards, Lance leads teams responsible for commercial contracting, pricing analytics, deal management, and group purchasing organization and distribution operations.  His teams are passionate about delivering analytical insights, innovating pricing solutions, and contract management expertise to execute Edwards’ commercial sales initiatives while accelerating patient access to Edwards’ life saving technologies.  Before joining Edwards, Lance practiced law representing health care organizations and professionals in facility and professional licensing, Medicare and Medicaid certification/reimbursement, regulatory compliance, and business transactions.

Ryan Maizel

Sr. Director Advisory Svcs, Model N

With nearly 25 years in Life Sciences, I have extensive experience supporting pharmaceutical companies across departments and functions including Managed Markets, Trade & Chargebacks, Commercial Contracting, GP, Gross-to-Net forecasting & accruals, Data Analytics, Regulatory Audits & Investigations, and even Sales, Marketing, and IT. In my career, I have been both a customer and partner of Model N – in addition to being an employee – giving me unique perspective to understand our customers’ needs, and pride myself on consistently earning the role of trusted partner to my customers and colleagues.

Hemant Makhija

VP, Product Marketing, Model N

Jesse Mendelsohn

SVP Professional Services, Model N

Jesse Mendelsohn has been with Model N since 2005 and is the Sr. Vice President of Model N’s Center of Excellence (COE) where he manages all of Model N’s business and technical analysts in the United States. In his former position as the regulatory lead, he was in charge of best practices, implementation methodology, and support of all regulatory applications including Government Pricing, Medicaid, FSS Compliance, and Discount Reallocation. Having been a part of nearly every regulatory implementation, he has deep experience in the regulatory industry and speaks regularly at national conferences on issues of regulatory compliance. Mendelsohn holds a B.S. in Information Systems from Carnegie Mellon University and an M.S. in Information Management and Systems from UC Berkeley.

Brian McCartney

VP Strategic Innovation & Policy, McKesson

Brian has responsibility to proactively monitor drug pricing reform issues – including legislative, regulatory and administrative actions at the federal and state level – that could impact strategic and business outcomes for McKesson and their customers, partners and other industry stakeholders in the U.S. pharmaceutical value chain. In addition, Brian assesses financial implications for McKesson, and develops strategies and operational solutions to manage risk and drive business value, harnessing the breadth and depth of enterprise assets and capabilities. Brian has been with McKesson for 2 years and has 20 years of pharmaceutical manufacturer experience in government pricing and policy at J&J and AstraZeneca.

Jeet Mukherjee

Chief Strategy Officer, Head of Pricing, Holden Advisors

Jeet has 25 years of global experience in strategy, analytics, pricing, and marketing. He serves as Holden Advisors’ head of pricing, designing initiatives with executives for breakout profitability growth and overseeing project teams to work collaboratively with clients to improve their market position. Jeet is also a regular presenter and keynote speaker, and coaches executives from FORTUNE 100 companies to startup founders. He specializes in hardware and software pricing with a B2B focus and published Pricing with Confidence: 10 Rules for Increasing Profits and Staying Ahead of Inflation with co-author Reed Holden. Jeet is an Edelman Laureate recipient for his work in business analytics and optimization within distribution. He holds an MBA from Boston University’s Questrom School of Business and has worked with clients in manufacturing, distribution, pharmaceutical, healthcare, and technology sectors.

John Michael O’Brien, PharmD, MPH

President & CEO, National Pharmaceutical Council

John M. O’Brien, PharmD, MPH, is the president and chief executive officer of the National Pharmaceutical Council (NPC), which sponsors and participates in research on the appropriate use of pharmaceuticals and the clinical and economic value of pharmaceutical innovation. Dr. O’Brien’s broad experience spans the private sector, academia and government. Prior to NPC, Dr. O’Brien was senior advisor to the U.S. Secretary of Health and Human Services and deputy assistant secretary of planning and evaluation (health policy). He also has held senior policy positions in the life sciences and managed care industries, including at CareFirst BlueCross BlueShield and the Centers for Medicare & Medicaid Services (CMS), and served as a health policy fellow in the U.S. Senate. Dr. O’Brien earned his doctorate in pharmacy at Nova Southeastern University and his master’s degree in public health at the Johns Hopkins Bloomberg School of Public Health.

Mallory O’Connor

Executive Director, Public Policy, Mallinckrodt

Malcolm Penn

Founder & CEO, Future Horizons

Malcolm Penn has over 60 years of experience in the semiconductor and electronics industry, covering all aspects, including business development, management, manufacturing, marketing, and design. He is the founder and CEO of Future Horizons, a leading global semiconductor industry consultancy with a combined 260 years of industry expertise. Founded in 1989, Future Horizons provides a comprehensive range of strategic, Board-level industry and investment advisory services. The company prides itself on its integrity, rigorous methodology, and commitment to delivering accurate and actionable insights. Before establishing Future Horizons, Mr. Penn served as Vice President and Director of European Operations for Gartner Dataquest, where he led the establishment of its European research division. Earlier in his career, he was Manager of Component Engineering for ITT Europe and held various operations and marketing management roles within the global ITT Semiconductor Group.

Ankit Prasad

Product Line Manager, Model N

Ujjwal Ratan

Leader, ML & Data Science, Healthcare & Life Sciences, AWS

Ujjwal is a Principal AI/Machine Learning Solutions Architect at AWS where he leads the machine learning solutions architecture group dedicated to healthcare and life sciences. Over the years, Ujjwal has been a thought leader in the healthcare and life sciences industry, helping multiple Global Fortune 500 organizations achieve their innovation goals by adopting machine learning. His work involving the analysis of medical imaging, unstructured clinical text and genomics has helped AWS build products and services that provide highly personalized and precisely targeted diagnostics and therapeutics. Ujjwal’s work has also been featured in multiple global conferences, peer-reviewed publications or technical and scientific blogs.

Donal Ryan

Assoc. Director Product Management, Model N

Currently Donal is Associate Director in Product Management for Model N’s suite of Channel Data Management solutions, with a key commitment to product innovation and 25+ years of experience working for technology and software companies helping manufacturers optimize their supply chain, procurement, and revenue management processes.

John D. Shakow

Partner, King & Spalding

John Shakow focuses on complex regulatory, commercial, investigation, and litigation issues related to pharmaceutical government pricing and price reporting. A Chambers-ranked partner in King & Spalding’s FDA and Life Sciences practice and co-chair of the firm’s Life Sciences & Healthcare Industry Group, John represents pharmaceutical and biotechnology manufacturers in every facet of government drug payor program compliance and liability mitigation.  He has counseled manufacturer clients on their rights and obligations under the Medicaid, 340B, Medicare, Federal Supply Schedule, and TRICARE programs for over 25 years.

Nishant Shekhar

Associate Director, Product Management, Model N

Product Manager for Government Cloud (or Regulatory) suite of products, with specific focus on GP, DRM and FSS. Over the span of 12 years, I’ve shipped many enhancements to the product (both Powered by N and Flex platforms) to make sure our customers stay compliant with regulations and derive the greatest value from the product.

Todd Shytle

Strategic Accounts, Model N

Todd has been with Model N for over 26 years serving in various sales and sales management roles. At Model N, he helps Medical Device and Pharmaceutical companies grow their Top Line Revenues while significantly reducing revenue leakage. Prior to Model N Todd spent 12 years in the Medical Device industry with Medtronic and Johnson & Johnson in sales, sales management, and national accounts roles. He holds a BA in Business Administration from UNC Charlotte and an MBA from McColl School at Queens University.

Dina Simon

Director of Education Services, Model N

Dina Simon is a Director of Education Services responsible for all training for Powered by N Life Science products. She has been with Model N for 15 years, working with pharma and medtech customers of all sizes from across the globe. She manages a team of instructors providing self-paced online and live instructor-led training classes. Session types include out of the box vs. customized, train-the-trainer, delta and refresher training, and the audiences range from project team to end user.

Stephen Smith

Director Solutions Consulting, Model N

Steve is a Principal Solutions Consultant at Model N and has been with Model N since 1999. He works with customers to understand their Revenue Management challenges and maps them to Model N solutions.

Ivy Sun

Assoc. Director, Gross to Net, Business Svcs, Model N

Ivy Sun Associate Director, Business Services for Gross-to-Net. Ivy brings a wealth of knowledge and expertise to her role: she is an inactive CPA and CMA, with over a decade of experience in corporate accounting and financial analysis within the life science industry. She’s responsible for supporting our Model N business services clients in all aspects of Gross-to-Net, including assessing the financial impact of IRA.

Aliese Ward

Solutions Architect, Model N

Aliese joined Model N in 2012 and has spent her 11+ years as a Flex GP and DRM Consultant and SME across multiple customer projects as well as internally. She has experience and expertise in Requirement Analysis, Design Development and Documentation, Configuration, Testing, and Training. In addition to working directly with customers and partners through all phases of the implementation lifecycle,​ Aliese uses her expertise to support several departments within Model N including Sales, Product Development, Product Management, Project Management, Support, and Education. ​​

Ben Wilson

Sr. Director, GTM Tech Lead, Model N

W. Benjamin Wilson is a seasoned technology leader with over 20 years of experience driving transformation in the SaaS industry. In his current role he plays a pivotal role in leading the transition to cloud-native solutions, helping enterprise clients leverage SaaS for operational scalability, flexibility, and business growth. His expertise spans cloud computing, API-first strategies, AI, and data integration, allowing him to align technical vision with business goals to achieve measurable outcomes. Ben is passionate about cloud infrastructure and data management, with a focus on optimizing SaaS environments for flexibility, disaster recovery, and efficient data replication. His deep technical acumen in SaaS strategy, combined with his ability to lead cross-functional teams, allows him to deliver robust solutions that meet the ever-evolving needs of Model N’s customers. In addition, Ben has led global teams in the successful delivery of enterprise-scale upgrades and migrations for some of the largest life sciences companies, helping them seamlessly adopt cloud-based integrations and migrate their data to new platforms.

Nancy Yoder

Education Consultant, Model N

Nancy is an Education Consultant at Model N and a driving force behind the development of Ngage, an innovative in-app guidance and analytics platform. Starting as an intern in the summer of 2022, Nancy has honed her expertise through countless hours of creating guides, troubleshooting implementations, and training clients on maximizing Ngage’s potential. Her passion for helping others and keen insights into the platform have made her an invaluable resource for subscribers seeking to unlock the full value of Ngage. As a hardworking and creative professional, Nancy is thrilled to showcase the transformative power of Ngage at Rainmaker 2025.

Peter Zimmermann

Sr. Director of Global Customer Success - EMEA, Model N

Peter has worked with the Model N solutions for the past 8 years, assisting with international implementations, advising on best practices and driving customer success.